We sell an assortment of natural food, treats and toys for dogs, cats, birds, fish, rabbits and other small pets. We also sell supplements, grooming care items, apparel and miscellaneous pet-related items (beds, poop bags, etc.) for dogs and cats.

We would love to meet your four-legged friends! Dogs and cats are allowed in the store. However, for the safety of our customers and employees please make sure that your larger dogs are trained and secured on a leash.

PetBarn carries a wide variety of quality foods. The best food for your pet depends on their specific health needs. Our team members are educated in
understanding the nutritional value of each of the pet foods we carry so that they can assist our customers in their pet food selection.

Yes, once the item is unused and packaging is in place, you can return the item in 7 days if you bring your bill to the store.

We believe that it is important that you merge your purchases so that we can send larger orders fewer times to reduce our environmental
footprint. Thank you for your understanding!

We will send an order confirmation to the email address you provided as soon as your order has been registered in our system. Please note that it may take up to an hour for this email to be sent. Once your order has been packaged and sent from our warehouse, you will also receive a delivery confirmation that will let you trace your parcel. If you are unsure that your order has been placed, there are different ways to check this: When the order was placed, you should have arrived on a page titled “Your order”. An order confirmation has been sent to your specified email address. Make sure that this email has not ended up in your spam. You can see your order on your account. By clicking here you will be redirected to “My Page”.

To keep our fast deliveries, you can only purchase products that are in stock. If you try to purchase more items than what we have in stock, the order will not go through and the system will automatically revert to the number of items in stock at the moment.

If you wish to cancel your order, contact our customer service department as soon as possible. Please give us a call for faster handling time. In order to keep our fast delivery times, your order will be processed as soon as it has entered our system. Therefore, we cannot guarantee that we can cancel your order.

It is not possible to add or remove items in an existing order. However, you can make another order and we will correct the shipping cost afterwards. Contact our customer service and we will confirm when or if the change has been made.